Oficial de Seguridad / SOC Operator - Inglés C1

About the company
Our client is a fast-growing corporate security company specialized in high-complexity security operations for global technology clients. They operate Security Operations Centers (SOC) in critical infrastructure environments, including Data Centers, delivering continuous monitoring, incident response, and security coordination services 24/7.
A company built on precision, accountability, and high operational standards — where every team member plays a direct role in protecting what matters most to their clients.

About the role:
We are looking for a Security Operations Center (SOC) Operator to join a high-security Data Center operation in Quilicura and San Bernardo, Santiago. This role involves continuous monitoring of access control systems, CCTV, and intrusion alarms, as well as incident triage, reporting, and coordination with the client in English.
This is a rotating shift position (4×4, 12-hour day/night shifts) with immediate availability required.

Key responsibilities:
Continuous monitoring of access control systems, CCTV and intrusion alarms
Alert triage to determine criticality and coordinate the appropriate response
Incident management, shift reports and daily activity logs
Virtual escort coordination, personnel access management and authority transfers
Communication with client counterpart in English (written and verbal)
Structured handover report to the next shift operator


Requirements:
Degree in Private Security (TSU), Administration with Security specialization, Risk Prevention, or related field
OR minimum 1 year of experience in high-security environments: Data Centers, banking, retail, public institutions or corporate security companies
Advanced English (C1) — mandatory
Valid OS-10 license — desirable
Health compatible with rotating day/night shifts
Available for 4×4 / 12-hour rotating schedule


What we offer:
Trainee period (2 months): $900,000 net
Permanent contract from month 3: $1,300,000 net
Quarterly performance bonus (KPI-based)
Meals included
Transportation covered for all shifts
Health and life insurance from permanent contract


How to apply:
Send your CV to talento@ergoni.cl
Subject: SOC OPERATOR
This is a confidential recruitment process managed by Ergoni. The client company will not be disclosed until the interview stage.