Supervisor de Telefonia

The incumbent is responsible for the installation, configuration, maintenance, and repair of all radios, radio repeaters and telephones systems at the US Embassy Santiago. Also responsible for maintaining a complete database of all circuits (data and telephone) at post and is the main POC for all telephone service providers. The position interacts with end users on a regular basis providing excellent customer service on all radio and telephone matters.
1. High school graduate or local equivalent with a minimum of two (2) years vocational diploma in a discipline related to Telecommunications, Electronics, or IT is required.

2. At least three years of progressive experience in the installation and maintenance of telephone and/or data circuitry equipment, which includes proficiency with electronic and computerized switching devices is required.

3. Level III (Good working knowledge) in writing/ speaking/ reading English and Spanish is required. (This will be tested.)

4. Must thoroughly understand electronic, electrical, and telecommunications theories; schematic drawings/ network management and technical control; troubleshoot, test, and repair procedures; safety practices; computerized electronic exchanges, and specific telephone and radio systems, operations, and management.

5. Must be able to use and calibrate test equipment, technical tools, and installation equipment. Read, understand, and apply English technical manuals and electrical, telephone and telecommunications schematic drawings. Skillful in installation and repairs. Ability to plan, coordinate and manage a wide range of activities to meet program goals, priorities, and deadlines.