Customer Success Consultant

JOIN ANTARCTICA21 AS A CUSTOMER SUCCESS CONSULTANT!

Location: Preferably hybrid in Providencia, Santiago – or fully remote from anywhere in Chile or abroad.

Can you imagine being part of a company that takes travelers from around the world to one of the most spectacular destinations on the planet?

Antarctica21 is a pioneer in air-cruise expeditions to Antarctica, offering unique experiences in one of the most remote corners of the Earth. We are a Chilean company internationally recognized for our service quality, innovation in expedition travel, and a passionate team committed to delivering life-changing journeys.

What will you do in this role?

As a Customer Success Consultant, you’ll play a key role in supporting our travelers after they’ve booked their expedition:

* Assist confirmed clients by providing guidance on flights, transfers, accommodations in Santiago, and additional experiences in Patagonia.
* Follow up on payments, travel forms, and ensure accurate updates in our booking system.
* Support the commercial team by reviewing sales materials and contributing to related tasks.

We’re looking for someone who…

* Holds a technical or professional degree in tourism or a related field.
* Has advanced or bilingual proficiency in English and Spanish (mandatory).
* Excels in both verbal and written communication.
* Is enthusiastic about expedition travel, especially to destinations like Patagonia.
* Ideally has international experience and a strong desire to grow professionally within a commercial team.

What do we offer?

* Flexibility: hybrid or fully remote work options.
* A multicultural environment with a global focus.
* Real opportunities for professional growth in the industry.
* The chance to be part of a team driven by a shared passion for Antarctica.

This is your opportunity to build a meaningful career at a one-of-a-kind company in Chile, with global impact and a real sense of purpose.

Apply now and become part of Antarctica21!